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Frequently Asked Questions
How does GoEngage's AI sales system work?
Our AI sales system captures inbound leads from various channels and assigns an AI Assistant to engage with them through personalised conversations via email, SMS, or your preferred messaging platform. The AI Assistant nurtures these leads and schedules appointments, helping you close more deals.
We are much more than an FAQ engine. We out perform on many levels.
1) We have a superior conversational AI engine that doesn't just rely on keyword look-up or clicking chat buttons for stock responses like other chatbots
2) Our system includes an inbuilt CRM which allows us to guide conversations to achieve objectives- Lead Conversion and Sales Optimisation - such as book a sales call, register for a webinar, mark an appointment, take a payment etc.
3) Our AI Assistant will seamlessly sync with your Google or Outlook Calendar to book appointments.
4) We don't just rely on one AI engine, such as OpenAI (ChatGPT) which tend to have regular outages. We have failover capabilities ot use other engines if we detect an outage - ensuring continuous service.
5) We set-up the system to manage your leads on whatever they channel they come through - webforms, Facebook leads, Messenger etc.
Any business that generates inbound leads! GoEngage is designed for business owners, entrepreneurs, and agencies looking to automate their sales processes, improve lead conversions, and enhance customer engagement. For example, businesses that use Facebook Ads, we can potentially get a 50-100% uplift in their lead conversions by responding to the enquiry within seconds, qualifying them, answering questions and encouraging them to take the next step. Any that don't progress straight away are then followed up automatically.
Clients typically experience a 10-30% increase in sales conversions within 30 days of implementing our AI sales system.
Will GoEngage integrate with my existing CRM or job management software?
Yes, GoEngage integrates seamlessly with your CRM, practice management systems, job management software, and thousands of popular apps, ensuring a smooth workflow without disrupting your current systems. We have 2-way sync with Gmail and Outlook to seamlessly manage diaries.
Absolutely. Your CRM and data are entirely yours. You maintain full control and can switch marketing agencies or service providers anytime without losing access to your system or data.
Our service is different from most others, in that we provide a Done For You service. We offer award-winning support, including ongoing management, assistance via email, weekly tech calls, and monthly strategy sessions to ensure your system runs smoothly and continues to grow your business.
We capture, nurture all the leads generated by your marketing efforts. GoEngage enhances and complements these efforts by maximising the ROI on your campaigns through effective lead nurturing and sales automation. We are more than a website chatbot answering FAQs. We employ a range of communication channels to engage with your prospects and clients.
By automating follow-ups and maintaining organised communication, GoEngage ensures a seamless and efficient customer experience, building trust and increasing conversions. Plus your AI assistant is working for you 24/7. Always available, never gets tired, goes sick or takes holidays.
GoEngage's AI Assistants can connect instantly on various channels, including WhatsApp, Messenger, SMS, email, and live chat, ensuring timely and effective engagement with your prospects.
Yes and No!!
We set you up so that you have all the tools and automations to get value from the platform straight away. We are not a marketing agency that does all your marketing as an outsourced service. But that would cost you thousands to outsource. Our focus is to maximise EVERY opportunity that you already have coming past your business. You would be amazed how much untapped potential you aready have in your business that isn't being realised!
BUT, if you have a database of cold leads, we can use AI to reactivate those! Speak to us to discover how!
We are based in Kent, near London UK.
Yes, we love to work with complementary businesses - such as marketing agencies, business groups and trade bodies. COntact us to learn more!
Cart Assist Ltd. T/A GoEngage
Acres Wild, Borough Green Road, Ightham, Sevenoaks TN15 9HS
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